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Account and data deletion in ORIUK

This page explains how to request deletion of a customer account and which data may be retained for legitimate reasons.

Versión: 2026-06-18Last updated: 18 June 2026

Controller

The data controller is Juan Manuel Blasco. Spanish tax ID: 51374171Z. Address: Calle Peña Marcos 25, Becerril de la Sierra, Madrid, España. Privacy contact: privacy@oriuk.com.

Scope

This page applies to customers, guests and end users using ORIUK, app.oriuk.com, public hotel links or related services to discover experiences, hotels, catalogs, orders or bookings.

Providers

ORIUK uses technical and day-to-day management providers, including Google Analytics and Matomo for public website analytics, DonDominio for domain or related management services, and Contabo for technical infrastructure. Stripe is planned as a possible payment provider if ORIUK enables directly billed services in the future.

Main points

  • A customer may request account and associated data deletion by writing from the account email address.
  • ORIUK will handle deletion requests within a maximum of 30 days.
  • Some data may be retained in blocked form for legal obligations, security, fraud prevention, claims, billing, audit or required records.

Rights

You may request access, rectification, erasure, objection, restriction, portability and withdrawal of consent where applicable by writing to privacy@oriuk.com. You may also lodge a complaint with the competent supervisory authority.

Changes

We may update this page to reflect legal, technical or service changes. The current versión will be published here.

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